SHIPPING
Processing Time
Orders are packaged and shipped within the same week they're placed (2–5 business days).
Once your order ships, you'll receive a tracking number by email.
Tracking info can take up to 24 hours to update after you receive that number — don't worry if it's not live right away.
US Delivery
Once shipped, expect delivery within 2–7 days.
If your tracking shows "delivered" but you can't find your package, please contact your local USPS branch or mail carrier directly — they're best equipped to track down misdelivered or missing mail.
International Delivery
Want your order sent express with insurance? Email us before placing your order and we'll get that set up.
Please note: you're responsible for knowing your country's import taxes and duty fees, as these vary and are outside our control.
All customs forms are marked "merchandise" per shipping regulations.
If tracking shows your package as delivered but it hasn't arrived, please reach out to your local post office or customs office — they'll have the most accurate info on its location.
Address Accuracy
Please double-check your shipping and email address at checkout — this helps us get your order to you without delay.
Made a mistake? Email us right away. If your order hasn't shipped yet, we're happy to update it at no charge.
If your order has already shipped (i.e., it has a tracking number), we can still redirect it, but a small fee will apply to cover the carrier's change-of-address cost.
Returns & Exchanges
All sales are final, with one exception: clothing items are eligible for exchange for store credit.
To request a clothing exchange, email us within [X] days of delivery with your order number.
Items must be unworn, unwashed, and in original condition to qualify.
Not sure if an item is right for you before you buy? Email us anytime for sizing help or additional photos.